Joining the ProService 'Ohana

A Team of Local Experts, Every Step of the Way

Choosing to work with an HR provider can be a big decision. That's why our experts partner closely with you to answer all your questions and make sure you're set up for success. We've helped over 2,500 employers successfully onboard our services and look forward to helping you too.

A team of experts

From your initial consult to service,
we're by your side to help you navigate each phase.

Whatever your business size or goals are, we'll help you explore how partnering with ProService can benefit your business.

After you choose to partner with us, our Implementation Team will work closely with you to set-up your services.

Once you're set-up, we'll handle your day-to-day HR needs and anything that comes up in between.

Consultation Phase

Need a better HR solution?
Consult with our experts to
explore your options.

We work with all team sizes and budgets. Together, we'll explore whether an HR provider like us can be beneficial for your people and business. We can help you:

  • Get a consult to find out if ProService could be a good fit for you.
  • Meet with a Business Advisor to discuss your business goals and pain points and gather key info about your biz.
  • Review a proposal and accept if it meets your needs.
  • Sign a service agreement to make our partnership official.
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Sales process - Need a better HR solution
Implementation process - congrats
Implementation Phase

Congrats, welcome to the 'ohana!
Next, we'll help you onboard.

You’ll meet your Implementation Team, who will provide you with a detailed implementation timeline based your business’ requirements and unique needs. Here's what you can expect:

  • We'll configure your services like payroll, workers’ compensation, employee benefits, and more based on your key information.
  • You'll receive training on how to do day-to-day tasks in your new HR platform.
  • We'll do a test run to validate that all your employee pay data has been set up accurately and is ready to go.
  • You'll be introduced you to your Service Team, who will be your main point-of-contacts after implementation and moving forward.
Ongoing Service

Hooray! You're fully onboarded.
Now, let's sustain your success.

After the implementation phase, your dedicated Service Team will support your day-to-day needs, from processing payroll to onboarding new employees, and more. You will also gain access to:

  • Our subject-matter experts should you need advice on employee-related matters
  • Complimentary HR and safety training courses for your managers and employees
  • Live, phone support for your employees via our local Employee Service Center
  • Valuable and relevant HR and business content through our e-newsletters, guides, and more
Ongoing service - Hooray