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Our Company
Meet ProService Hawaii
We Empower Employers to Succeed in Hawaii
At ProService Hawaii, we help employers hire, manage and grow their team with a suite of solutions to meet their needs for payroll, employee benefits, HR and compliance. Since our inception in 1994, we’ve been on a journey that has taken us from a small office in Kailua-Kona to one of Hawaii’s Top 250 employers and Best Places to Work. Today our offices are roomier, but our mission is the same: helping employers to succeed in Hawaii.
Voted Hawaii's Best
2021 & 2022
Hawaii's Top 250 Companies
2000-2024
Voted Best Places to Work
2006-2026
ESAC AccreditedÂ
2006-2025
Leadership Team
Ben Godsey
CEO
Nelson Befitel
Chief Admin Officer & General Counsel
Jordan Conley
EVP of Strategy and Technology
Sam Sharma
Chief Financial Officer
Michelle Leon-Guerrero
Chief People Officer
Phil White
Chief Sales Officer
Erik DeRyke
VP of Client Growth and Retention
Tami Minami
VP of Service
Our Core Values
ProFirst
We take ownership and do the right thing for ProService.
Clients are Partners
Our client’s success is our success. We listen and demonstrate empathy to develop winning solutions.
Be a Pro
Be A Pro is putting in the work to master your job and be a good teammate. My actions contribute to a positive, accountable, high-achieving environment.
Play for Keeps
Play for Keeps is competing hard, having the tenacity and grit to overcome obstacles. We don’t quit. We do what it takes to achieve our goals, individually and as a team.
We Learn
We take action to continuously learn and improve. We grow by learning from our failures and improving upon them.
Our Journey
| 1994 | Founded in Kailua-Kona |
|---|---|
| 2005 | Ben Godsey appointed as President & CEO |
| 2011 | Launched proprietary health insurance program and reached 100 employees |
| 2013 | Reached 20,000 worksite employees served |
| 2016 | Acquired HiHR |
| 2017 | Announced new investment partner - FFL Partners |
| 2023 | Welcomed Silver Lake as a new investment partner. Acquired Makai HR and reached 50,000+ worksite employees served across Hawaii. |
| 2024 | Celebrating 30 years in business! |
Giving Back to Our Community
Rooted in Kailua-Kona since 1994, we now have five offices on Oahu, Maui, Kauai, and Big Island. We're passionate about supporting the islands and giving back to our local non-profits. That’s just one of the reasons we're committed to broadening our initiatives to serve and uplift the Hawaii community.
