Ergonomics fits workplace conditions and demands to the capability of the worker, and is an effective tool for reducing injuries like repetitive strains. We’ll cover causes and risk factors, proper posture and work techniques, and exercises and stretches that minimize the risk of injury.
Successful communication is as much about receiving information correctly as it is about delivering it. Gain tips and tools to do both more effectively and reduce misunderstandings at work. Utilize active listening techniques to improve feedback and communication within the workplace. A Certification Quiz is available.
Working remotely is a significant, even daunting, change for many employees and employees — many of whom have worked onsite for their entire careers. This webinar will empower you to be productive and stay connected with others while working remotely.
Professionalism is part of the job experience in any industry. Being professional is one of the most important factors for success at work. Get a clear understanding of what professionalism means and what professional behaviors look like.
Success in work and life requires resilience, yet it takes both intention and practice to grow our resilience. In this interactive learning experience, you will learn to identify the distinguishing characteristics of resilient people and what resilience looks like at your workplace. Assess your own level of resilience in the workplace on a day-to-day basis…
Setting clear goals can help you achieve both personal and professional goals. Explore a goal-setting model, gain an understanding of the common pitfalls, and learn to write goals effectively.
Effective problem-solving skills are highly sought after by employers in every industry. They can help you perform and progress at work. Problems are common in the workplace yet frequently accompanied by discomfort and uncertainty. Learn a five-step process to help you find solutions effectively and confidently and gain five tips that will help you develop…
Discover the importance of emotional intelligence in enhancing your personal and professional development. Emotional intelligence (or EQ) is the ability to recognize, understand, and handle your own emotions and those of others. Foster an awareness of what you are feeling and how to manage your emotions to enhance your relationships and performance in the workplace.
Strong work relationships depend on the ability to communicate effectively. Email/phone etiquette is more important than ever in our increasingly connected and virtual world. In this webinar, you will learn the best written and verbal communication practices, tips for reducing miscommunication, and strategies to promote understanding. Leave equipped with the tools you need to communicate…
Excellent customer service starts with the right mindset. In this training, define that mindset and what it is not. Learn what you can do to harness that mindset and develop it further. A Certification Quiz is available.
Designed to help all healthcare staff understand the requirements mandated under the Health Insurance Portability and Accountability Act (HIPAA). Keeping protected information safe and private applies to more than just those who work directly with patients. A strong foundation of the business and regulatory reasons for complying with HIPAA will allow your team to protect…
Create a safer workplace: review the legal definition of harassment, and learn how to recognize and report harassing behaviors. Acquire practical prevention and response techniques to ensure compliance with harassment and discrimination laws.
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The last day to submit W-2 and 2024 changes is Friday, Dec. 27!
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