What is a PEO?

What is a PEO?

It’s common for employers to link up with an outside partner to support tasks like payroll, benefits administration, and employee paperwork to save time and money. Of those who do, many choose to work with a PEO. But what does a PEO do, and how do PEOs work? This article will break down the jargon and explain…

What’s Trending for Women in Business

What’s Trending for Women in Business

According to the National Association of Women Business Owners, women-owned businesses account for 31% of all privately-held firms in the United States. That number jumps a bit to 37.5% for women-owned firms in Hawaii, according to a recent census report. While there’s still a lot of work to do to close the gender-equality gap, it’s…

4 Types of Insurance Every Employer Needs in Hawaii

4 Types of Insurance Every Employer Needs in Hawaii

Labor costs, which can be made up of wages, benefits, insurance, taxes, admin, and more, can account for up to 70% of your total business expenses. While many employers think there’s little they can do to reduce these costs, there are actually ways to take control. With this Real Cost Series, we put a magnifying…

Why You Need to Concentrate on Customer Experience

Why You Need to Concentrate on Customer Experience

No matter what type of business you manage, your customers’ experience is an important part of marketing. More likely than not, the way they experience your product and/or service can actually make or break your marketing efforts to new buyers. Just think about the last time you asked your co-worker, family, or even social media…

9 Employee Feedback Questions to Gain Actionable Feedback

9 Employee Feedback Questions to Gain Actionable Feedback

Annual planning for next year is upon us. As you make decisions for the coming year, you’ll want to have a crystal clear understanding about where your employees stand. What do they think is working? What needs improvement? In order to understand your employees’ perspective, you have to collect feedback. Whether you solicit feedback in…

6 Ways to Boost Customer Happiness

6 Ways to Boost Customer Happiness

Did you know it’s much easier to keep a loyal customer than acquire a new one? Returning customers spend more and buy more often, and refer friends and family. In fact, according to Harvard Business Review, strengthening your customer relationships and increasing your customer retention by just 5% can actually grow your company’s revenue by…

New Innovations to Enhance the Benefits of Doing Business

New Innovations to Enhance the Benefits of Doing Business

At ProService Hawaii, we understand that attraction and retention strategies matter. Unfilled jobs can result in unfulfilled growth. Through our new-hire tool to simplify workflows and enhancements to our benefits offerings, ProService Hawaii is ready to help even more local businesses make a strong first—and lasting—impression with great employees.