Administrator Prism Resources

This tutorial will guide you through how to sign up for the ProService login as a Worksite Trusted Advisor.

This tutorial will guide you through how to access and upload documents to the ProService Secure File Transfer (Files.com) Portal.

This tutorial will guide you through how to access the Report Center to run reports, so you have information you need at any time.

With the new Manager portal, you will now have the ability to setup alerts for your employees to see upon login to their employee profile. 

This tutorial will guide you through how to set up alerts and segments within your Manager Portal. 

This tutorial will guide you through how to update your employee's department, division, and other work assignments through the Manager Portal. 

It's always important to keep your employee's information up to date and accurate for payroll.

This tutorial will guide you through updating your employee's status and/or type through the Manager Portal. 

If you have a leave policy, your employees can request time off from within the Employee Portal. This tutorial will guide you through how to approve or deny leave requests in Prism's Manager Portal. 

NOTE: If you use our Time & Attendance system, employees will request time off there. Please see this guide instead.

Verifying I-9's is imperative for your employees to being work as soon as possible. 

This tutorial will guide you through how to verify the I-9 electronically as soon as your employee completes section 1 using electronic onboarding through the Manager Portal. 

Did your employee get a raise, change jobs with a different pay rate, or receive a promotion? Updating pay rates within PrismHR is quick and easy!

This tutorial will guide you through updating your employee's pay rate or salary information directly from the Manager Portal.

It's always important to keep your employee's information up to date and accurate for payroll.

This tutorial will guide you through updating your employee's job or position through the Manager Portal. 

Sometimes an employee will move on or it's necessary to part ways.

This tutorial will guide you through how to begin a termination for an employee through the Manager Portal. Once you submit the termination, our team will review and take necessary steps to complete the process.

This tutorial will guide you through Timesheet Entry & Payroll Submission functions through the Manager Portal. 

This tutorial will guide you through the payroll approval function from your Manager Portal.

This tutorial will give an overview of the new Manager Portal. 

This tutorial will guide you on how to acess the Report Center (New), so that you can run reports and have the information you need at anytime.

Interested in bringing back a previously terminated employee? This guide will walk you through the process of rehiring an employee in Prism. This action will prompt an email to your employee, directing them to complete the necessary onboarding information and forms to ensure we have the latest details on file.

This tutorial will guide you through pulling reports after payroll has been processed, including your invoice, payroll register, and client allocation report.

After our team has reviewed your payroll submission and completed our audits, you will receive an email with an invoice informing you that your payroll is ready for approval. This tutorial will guide you through reviewing your payroll invoice in further detail and how to approve it for processing.

If you use our Time & Attendance system, learn how to review time sheets and submit your payroll hours to your service team.

Learn how to use Time Sheet Entry to enter or modify hours worked for your employees, review your timesheet report, and finalize your hours before submitting payroll. Note: If you currently provide an import file to your processor, please continue to do so. After your file is imported, you'll be able to make edits as needed.

Did your employee request time off? If you use ProService's Time & Attendance system, this tutorial will show you how to review, approve, or deny time-off requests for your employees.

If you're using ProService's Time & Attendance system, this tutorial will show you how to input extra pay for employees, including bonuses, commissions, PTO, and retroactive pay.

If you're using ProService's Time & Attendance system, this tutorial will show you how to edit timesheets. e.g. updating punches, fixing a missing punch, and approving time cards.

Sometimes, an employee will move on, or it's necessary to part ways. This tutorial will guide you through how to begin a termination for an employee. Once you submit the termination, our team will review and take the necessary steps to complete the process.

If you have a PTO policy, your employees can request time off from within the Employee Portal. Learn how to quickly review, approve, or deny time-off requests for your employees.

If you issue company property, learn how to add or update your employee's property, vehicle, driver's license information, and auto insurance.

Learn how to securely view and manage employee documents like completed I-9 forms, signed policies and handbooks, tax forms, and more.

It's always important to keep your employee's information up to date and accurate for payroll. This tutorial will guide you through seamlessly updating your employee's job or position, whether it involves promotions, lateral moves, or role adjustments.

Learn how to manage changes to your employee's work assignments effectively.

Did your employee get a raise, change jobs with a different pay rate, or receive a promotion? Updating pay rates is quick and easy! This tutorial will guide you through updating your employee's pay rate or salary information directly from the dashboard or from within the employee details.

Learn how to securely and accurately add a new direct deposit account and update or delete existing accounts for your employees.

Verifying I-9s is imperative for your employees to begin work as soon as possible. Learn how to verify the I-9 electronically as soon as your employee completes the employee section (section 1) using electronic onboarding.

Learn how to oversee and streamline the onboarding process for your new employees using our intuitive dashboard designed to manage your new hires.

This tutorial will guide you through logging in, resetting your password, and getting started in the portal. Discover how to navigate and utilize the portal's features, enabling you to efficiently access essential HR resources and streamline your interactions with our services. 

Have a new employee you'd like to welcome to the team? Learn how to initiate electronic onboarding, which will trigger an email to your new employee to complete the onboarding information and necessary forms.